Refund policy

Replacements First

If your subscription stops working during the paid subscription period, please contact us on WhatsApp with your order details and a description of the issue.

We will first attempt to resolve the issue or provide a replacement whenever possible.

When a Refund Applies

A refund may be issued if:

• We are unable to deliver the purchased subscription.

• We are unable to provide a working replacement for a subscription you have already paid for.

• We are unable to resolve a qualifying service issue within the paid subscription period.

Refunds are considered after we have reviewed the issue and attempted an appropriate resolution.

When a Refund Does Not Apply

Refunds are generally not available when:

• The subscription was successfully delivered and was working as described.

• The customer changes their mind after receiving a working subscription.

• The customer violates the terms or usage rules of the service.

• Login details, account credentials, or subscription access are shared with other people.

• The issue is caused by misuse, unauthorized sharing, or actions outside our control.

How to Request a Replacement or Refund

To request assistance, contact us on WhatsApp and provide:

• Your order details

• The product/subscription purchased

• A clear description of the issue

• Relevant screenshots or other information, if required

Our team will review your request and respond with the appropriate resolution.

Important

We aim to provide reliable subscription access and resolve genuine service issues fairly. Replacement is our first option whenever a working replacement can be provided.

This policy applies to purchases made through our website and may vary where a specific product listing clearly states different terms.